![]() ![]() This happens on all devices, and when it happens they all experience it at the same time. My download speed has improved, but these massive ping spikes, packet loss, and intermittent disconnects have remained. In the last couple of weeks they have replaced my modem, coax, and checked/re-did all of their connections within the apartment, and tried playing with some parameters to keep my connection "in spec". That "known issue" is apparently now fixed, and so thankfully the most recent techs have at least attempted to help. I've had several techs out, the majority told me that everything was fine or that there was a "known issue" in my area at the time. I've been having this problem for months, if not longer. I'll do my best to keep this as short as I can, but I'm kind of at wits end at the moment.
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